Contact
One address, read by the person who wrote the app. support@merchui.com
Support
Something not working, or not working the way you expected. Replies on weekdays, usually the same day, Pacific time.
Early access
The Gang Sheet Builder is on its way to the Shopify App Store. Send your store address and we will tell you the day it is live.
What to build next
If there is a job in your store that keeps eating your evenings, it is worth describing. That is where these apps come from.
Sorting a problem out faster
Three things turn most support threads into one reply instead of four.
Your store address
The .myshopify.com one. It is what identifies
your install.
The job reference
If it concerns a particular sheet, the Builder Job ID from the order line points straight at it.
What you saw
The message on screen, or a screenshot. What you expected to happen instead is just as useful.
MerchUI
Orange County, California
support@merchui.com
Privacy and data questions are answered at the same address, and what is stored is set out on the privacy page.
Tell us what is eating your week.
Whether it turns into a tool, a fix to your store, or a note that you already had it right, the first conversation costs nothing.